For over 15 years CogentDigital has been proud to work with hundreds of companies to leverage emerging technologies and lower the total cost of technology solutions. We do this through Managed Services, Smart Business Applications, thoughtful process improvement and first class business commincations.
Managed services are a philosophical change in the way that a business deals with its technology. Instead of following the old-school tradition of break-fix (literally meaning wait until the server, desktops or other critical networking devices fail, then scramble to fix them), Managed Service seeks to avoid problems through a PROACTIVE approach.
If backups, patches and security are not monitored and maintained, the odds greatly increase that an IT problem will occur. For instance, if the company’s Email, ERP, CRM or network goes down, there will likely be substantial productivity and revenue loss.
IT Automation
Patch Management
Antivirus Malware
Cloud and Local Backup
Network Documentation
Cloud Services
Vendor Management
Password Management
Service Level Agreement
Agent Based Remote Support
Remote Training